We are so proud of our small but mighty team, bringing consistency, care, and professionalism to every job, with a strong focus on the human element that makes each transcript more than words on a page.
Partner / Co-CEOLisa Luciano
Co-founder. Built Access Transcripts to reflect decades of hands-on experience in the industry, with a goal of exceptional service every time.
Partner / Co-CEOIlene Watson
Co-founder. The other half of the leadership that has guided Access since 2013, and a named contact on court transcriber lists across the country.
Director of OperationsAlicia Jarrett
Keeps the business moving: workflow, invoicing, and client communication. The person behind the scenes making sure everything runs smoothly.
Director of QualityAimée Robinson
Leads quality: reviews transcripts, provides feedback, and manages the quality tracking program that maintains consistent accuracy across the board.
Operations CoordinatorLindsey Davis
Vets and onboards new subcontractors, builds automation in our systems, and manages the newsletter that keeps clients informed.
Production CoordinatorHeidi Jolliff
Brings a strong transcription background to proofreading and finalizing transcripts, with a great attitude and a willingness to learn.